Professional Services
We have allied with various strategic partners to fulfill individual business needs by sourcing, designing and packaging necessary resources as turnkey solutions for business enterprises, including:
Network Investigation, Design, Plan & Implementation
Chevalier (Network Solutions) Ltd. aims to provide hassle-free and comprehensive IT Engineering Outsourcing services including:
End User Services - deskside support services for individual users to ensure their PC and peripherals run at maximum efficiency.
Engineering Outsourcing Services - provide delegated IT professional engineer to fulfill your business needs and minimize the problems arising from knowledge inadequacy and staff turnover.
Incident base Outsourcing Services - yearly on-call basis support package designed for SME, which ensure your IT resources are managed effectively, reliably and flexibly.
Project planning and management offering flexible, scalable and extensible solutions
Engineering consultation on IT infrastructure, communications & ELV projects
State-of-the-art quality assurance, monitoring and coordination of projects.
Over 20 years solid experience in a full range of proven installation, preventive, diagnostic, remedial, and repair services
Hardware maintenance services covering full range of IT infrastructure,
specializing in PC, server, peripherals and networking equipment
Full range standard and customized Service Level Agreement (SLA) -
24x7x2, 9x5x4 etc.
24x7 on-site and call centre support via telephone and Internet
System and networking support
System performance analysis and tuning
Remote and on-site problem diagnosis, analysis and troubleshooting
Customized training
Support & service team formed by qualified engineers
The in-house repairing service of Chevalier (Network Solutions) Ltd. has been developed for many years and has served customer needs with reliable and speedy repair service for their telephone system or PC equipment. As all clients now rely heavily on the use of computers & telephony system in carrying out their daily communication, any prolonged downtime of network connectivity would cause much disruption to their regular activities and lead to loss of productivity. With this important requirement of our users in mind, Chevalier has continuously been improving the quality of its in-house repairing service, in terms of cost-effectiveness, reliability and quicker response.Chevalier (Network Solutions) Ltd. is a service-oriented company and we strive to provide high-quality services to our valuable customers all the time.
Customer Service Hotline: (852) 2953 3330
Customers may contact our customer relation representative via e-mail, phone or fax for assistance.
| Hotline | : | (852) 2953 3330 |
| Facsimile | : | (852) 2798 4331 |
| : | cs_cnk@chevalier.com | |
| Address | : | 22/F, Chevalier Commercial Centre, 8 Wang Hoi Road, Kowloon Bay, Hong Kong |
Hours of operation
Monday to Friday: 9:00 am - 12:45 pm and 1:45 pm - 5:30 pm
(Closed on Saturday, Sunday and public holidays)
